Maitre D - Hospitality and Community Ambassador

Offer published on Mar 28

Company

Brasserie le Pois Penché

2 offers

Offer details

Start date: As soon as possible

Full time

Maitre D

Montreal, QC

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Job description

About Us: Brasserie le Pois Penché is not just a dining establishment; it's a community hub where exceptional cuisine meets unparalleled hospitality. We are seeking a Maitre D who is not only a master of hospitality but also a community builder. Our Maitre D will be responsible for creating personalized and memorable experiences for our guests, ensuring they feel welcome, valued, and understood from their first impression to their last.

Role and Responsibilities:

  1. Guest Relations: Know our guests by name, their preferences, and personal information to create tailored experiences that exceed their expectations.
  2. First and Last Impression: Serve as the face of the restaurant, greeting guests warmly upon arrival and bidding them farewell with a genuine appreciation for their patronage.
  3. Community Building: Foster a sense of belonging and connection among our guests, building relationships and creating a welcoming atmosphere that encourages repeat visits and word-of-mouth referrals.
  4. Supportive Role: Assist the sales coordinator in servicing groups, promoting the private dining room, and facilitating seamless events.
  5. Internal Promotions: Collaborate with the communications coordinator to promote internal events and initiatives, as well as maintain relationships with hotel concierges to drive reservations.
  6. Reservation Management: Utilize OpenTable to its full potential, managing reservations effectively to optimize seating arrangements and ensure guest satisfaction.
  7. Team Support: Offer assistance to the wait staff as needed, helping them to understand and anticipate guest needs while maintaining the highest level of service.

Benefits:

  1. Competitive salary.
  2. Opportunities for growth and advancement within a dynamic and supportive team.
  3. A vibrant and inclusive work environment where your contributions are valued and recognized.
  4. Free staff meals and discounts on food when dining at the restaurant as a guest.

If you are a hospitality enthusiast with a talent for building community and creating unforgettable experiences, we would love to hear from you.

Join us in shaping the future of hospitality at Brasserie le Pois Penché!

Requirements

  1. Previous experience in a hospitality-focused role, preferably as a Maitre D or in a similar capacity.
  2. Exceptional interpersonal and communication skills, with a knack for building rapport and creating memorable experiences.
  3. Detail-oriented with the ability to manage multiple tasks simultaneously in a fast-paced environment.
  4. Strong leadership skills, with the ability to inspire and motivate a team to deliver exceptional service.
  5. Proficiency in reservation management systems such as OpenTable.
  6. A genuine passion for hospitality and a commitment to creating unforgettable experiences for our guests.

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