Patient Food Service Supervisor

Victoria, BC

Start date As soon as possible

Job type

Full time Category Manager / Supervisor
Description Company Description

You may not know our name but you know where we are! At Compass, we turn ordinary acts of service into extraordinary moments that make a difference. Think you can do the same? Then come to work with us—the largest foodservice and support services provider in the world. We’re growing bigger and better all the time. How did we become the seventh largest employer globally? It all starts with our commitment to great people, great service, and great results. Join us.

Compass Group Canada is the leading food service and support services company in Canada with over 25,000 associates and $1.45 billion in revenues. Our vision for growth and success is a powerful one, to combine fresh ideas with the industry’s greatest talent -- Great People, Great Service, GreatResults! 

Morrison, a division of Compass Group, delivers food, nutrition and dining services to the health care and senior living markets.  Morrison’s key expertise running hospitals and long-term care culinary programs enables its hospital partners to focus on their core competency - patient satisfaction. In addition to offering numerous nutritional food choices to patients, visitors and hospital employees, Morrison’s retail marketing creates innovative, cutting edge programs!

What’s in it for you?

  • If you are looking for a stable, growing organization that can help you launch a career with endless advancement opportunities, you belong at Compass Group.

  • Compass Group offers a wealth of training and development opportunities and career pathing puts you in control of your future.

  • Perks – enjoy amazing savings on entertainment, travel, dining, insurance, car rentals, etc through our Total Rewards program.

Job Description

The Patient Food Service Supervisor is responsible for overseeing the production of approximately 1300 meals each day and the supervision of up to 50 unionized Food Service workers.  We are looking for a candidate who is passionate about patient care, customer service and food quality.  The successful person will demonstrate great leadership abilities and have an amazing opportunity to be involved with the latest Food Service innovation Steamplicity, exclusive to Compass Group.

We are recruiting for Supervisors to work a variety of scheduled days based on operational needs for vacation or sick coverage and includes some weekend. Shifts are 12 hours, 7am-7pm. Supervisors will work at the Royal Jubilee and Victoria General Hospitals.

There is opportunities for the right candidate to cross train in other departments such as the Diet Office, Payroll, and Purchasing.
Duties:

  • You will supervise a team of Food Service workers and be accountable for the day to day food service operations that may include food production, assembly of trays, delivery of prepared food and ware washing.

  • You will be responsible for interacting with acute care staff and other caregivers in the provision of safe and appropriate meals to be delivered to patients, and ensuring productivity and food cost targets are met.

  • Your responsibilities may include hiring, employee training and staff scheduling.

  • You will address and resolve labour relation issues.

  • You will conduct patient satisfaction surveys, customer service audits and patient tray audits.

  • The successful candidate will ensure the department has strict compliance of the Compass Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.

  • You will ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation and distribution process.

Resumes can also be submitted via fax at: 250-370-8422. Please quote the Job Title in your application.


Requirements Qualifications

Required Qualifications:

  • Minimum of two years related experience in a hospital and/or fast paced restaurant environment.

  • Strong supervisory, leadership and coaching skills

  • Excellent organizational and problem solving skills

  • Excellent communication skills (oral and written)

  • Excellent customer and client relationship skills

  • Proficiency in Microsoft office

Assets:

  • Food and Nutrition Management Diploma from an approved Community College and/or university degree in Food Service and Nutrition

  • Experience dealing with labour relations issues in a unionized environment

  • Member of the Canadian Society of Nutrition Management or be eligible for membership.

  • Knowledge of CBord Food Service management system.

Additional Information

Thank you for your interest in a career with Compass Group!

Only those selected for an interview will be contacted.

We will consider your resume for additional opportunities.

Compass Group Canada is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are treated fairly and equitably which includes providing accommodation.  Health, Safety, Environment and Quality (HSEQ) is also an operational priority.  Safeguarding the health and safety of our people and customers is essential to the success of our business.

Learn more about us at www.compass-canada.com!

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Patient Food Service Supervisor at Compass Group Canada

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