Porter RESIDENCES Ritz-Carlton-Part Time-Night Shift

Montréal, QC

Start date As soon as possible

Job type

Part time Category Other

Situated in the Golden Square downtown area of Montreal, and being part of the Ritz-Carlton brand, The Ritz-Carlton RESIDENCES are the most prestigious condominiums in Montreal, and they offer you the ``nec-plus ultra`` of a luxurious life style.

 At The Ritz-Carlton RESIDENCES, our Ladies and Gentlemen are the most important resource in our service commitment to our RESIDENTS. By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company. The Ritz-Carlton RESIDENCES fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened.

 Department: Ritz-Carlton RESIDENCES  – Reception


Classification: Porter / Bellman

 The Reception Department has the first and the last contact with the customer and plays a key role in its loyalty

 Job Description: 

Meeting and Greeting the RESIDENTS and their guests and / or employees

Escort the RESIDENTS and their guests and / or employees at their residence and carry their luggage and packages;

Answer the various questions of RESIDENTS ;

Assist the RESIDENTS on departure and carry luggage;

Be fully aware of what services are offered by the Hotel Ritz-Carlton

Assist with keeping lobby area and other common areas clean and orderly;

Maintain the confidentiality of the RESIDENTS and ensure their safety;

Provide coverage for the doorman and the concierge, as needed

Work the night shift, part time 

Perform all other duties, as required

Provide gracious, attentive and friendly service




Skills and requirements:

 Must be available to work all shifts, including weekends, holidays and night shifts;

 Have previous work experience in a similar position in a luxury establishment

 Proficiency in French and English, both oral and written; knowledge of a 3rd language will be considered an asset;

 Have a good knowledge of the city of Montreal and its surroundings;

 Follow and respect the guidelines and standards of Ritz-Carlton RESIDENCES;

 Be motivated and in excellent physical shape, work under pressure, demonstrate initiative, work in a team and  provide mutual assistance;

 Must be able to stand or walk for an extended period of time or for entire work shift

 Must be able to move, lift, carry, push, pull and place objects

 Uniform and excellent grooming at all times;

 Quiet, polite, patient, smiling and flexible while being diplomatic and discreet;

 Interpersonal skills and know how to communicate clearly and professionally with the RESIDENTS, their guests and / or employees, as well as any other person who comes to the RESIDENCES ;

 Adapt to a diversified clientele and ensure a service of exceptional quality;

 Refers to: The Director of Residences and the Assistant to the Director of Residence.

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Porter RESIDENCES Ritz-Carlton-Part Time-Night Shift at Ritz-Carlton Montréal

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