Restaurant General Manager - QSR

Montréal, QC

Start date As soon as possible

Job type

Full time Category Manager / Supervisor

Position Description: position available in Montreal

Reporting to the District Manager, the Restaurant General Manager (RGM) is responsible for managing the daily operations of a single restaurant (10-45 employees) while ensuring delivery of quality food and guest satisfaction. The RGM is accountable for maximizing sales and profitability while maintaining QSC standards, implementing all corporate policies and procedures, ensuring training and development of management and crew, and achieving desired restaurant outcomes as directed by the business or as assigned by management.

Essential Functions:


·         Directs efficient and accurate preparation and sale of products to maximize guest satisfaction

·         Ensures preventive maintenance of restaurant facility and equipment is completed in accordance with

company standards

·         Motivates and directs team members to exceed customer expectations with fast and friendly service in

clean surroundings

·         Provides coaching and feedback to Team Members, Shift Coordinators/Managers and Assistant Managers

·         Assumes full responsibility for restaurant profit and loss management by implementing marketing

strategies and follows cash control/security procedures

·         Maintains inventory, manages labor and applies financial reporting analysis to enhance restaurant results

·         Enforces compliance with government regulations, Redberry  Market Policy, employment laws, food safety, Redberry Security Policy, operations, and Redberry policies and procedures relating to all restaurant activities across shifts

·         Leads restaurant management team in recruiting, selecting, hiring and retaining effective team talent


Minimum Qualifications, Knowledge, and Skills:

·         High School Diploma or GED required, 2 years of college preferred

·         2-4 years of restaurant management experience

·         Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

·         Strong leadership and development skills to contribute to achievement of team goals and promote teamwork

·         Strong problem solving skills to resolve consumer and restaurant issues in a prompt and courteous manner

·         Strong math and Windows-based computer literacy to manage the restaurant budget and set guidelines for operating within that budget

·         Demonstrates the ability to apply knowledge and skills to a range of activities including complex tasks; may act as a technical resource to others

·         Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner

·         Demonstrates the ability to prioritize and organizes own and others’ work time to meet deadlines and objectives

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Restaurant General Manager - QSR at JRoss Hospitality Recruiters

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