Zoe's Lounge Server - Part Time

Ottawa, ON

Start date As soon as possible

Job type

Part time Category Waiter / Waitress
Description

As a Server with Fairmont Château Laurier, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding Food & Beverage offerings makes guests of our restaurants and lounges feel unique and valued.


Summary of Responsibilities:


Reporting to the Assistant Outlets Manager, responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer professional, friendly and engaging service
  • Assist guests regarding menu items in an informative and helpful way
  • Follow outlet policies, procedures and service standards
  • Have full knowledge of beverage lists and promotions
  • Have full knowledge of all menu items, garnishes, contents and preparation methods
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned


 


Requirements

Qualifications:

  • Previous customer service experience required
  • 1-2 years server experience in a similar environment
  • Previous point of sale system experience an asset, but not required
  • Excellent communication and organizational skills
  • Fluent in both official languages required
  • Smart Serve Certification required 
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Passing grade on the written recruitment server exam

 

Physical Aspects of Position (include but are not limited to): 

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling, lifting
  • Occasional ascending or descending stairs and ramps

 

Visa Requirements: Must be eligible to work in Canada

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Zoe's Lounge Server - Part Time at Fairmont Château Laurier

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