Assistant(e) Gérant(e), Restaurant & Bar

Ottawa, ON

Entrée en fonction Le plus tôt possible

Type d’emploi

Temps plein Catégorie Gérant / Superviseur
Description

At Fairmont Chateau Laurier, exceptional service and flavors are the hallmarks of every dining experience. We invite you to develop your leadership strengths as Assistant Outlets Manager – and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.

Summary of Responsibilities:
Reporting to the Director of Outlets, responsibilities and essential job functions include but are not limited to the following:             
  • Consistently offer professional, friendly and engaging service
  • Lead the F&B Outlets team in all aspects of the department and ensure service standards are followed
  • Handle guest concerns and react quickly and professionally
  • To assist in recruiting and training all Outlet Colleagues
  • Balance operational, administrative and Colleague needs
  • Attend regularly scheduled departmental meetings
  • Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
  • Have full knowledge of all Outlet menus
  • Assist in managing the departmental budget
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned
 
Exigences
Qualifications:
  • Previous Food and Beverage leadership experience required
  • Previous point of sale system experience required
  • Computer literate in Microsoft Window applications required
  • University/College degree in a related discipline preferred
  • Excellent communication and organizational skills
  • Excellent written/spoken English is required as well as good written/spoken French.
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
Visa Requirements:
  • Must be eligible to work in Canada

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Assistant(e) Gérant(e), Restaurant & Bar chez Fairmont Château Laurier

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