Hôte / Hôtesse

Ottawa, ON

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Type d’emploi

Temps plein, Temps partiel Catégorie Hôte / Hôtesse
Description

As a Host/Hostess with Fairmont Château Laurier, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.


Summary of Responsibilities:
Reporting to the Outlets Leadership Team, responsibilities and essential job functions include but are not limited to the following:             
  • Greet and seat guests in a warm and courteous manner
  • Ensure all servers are distributed equal numbers of guests
  • Be able to field any guest questions in an informed and professional manner.
  • Take and coordinate guest reservations
  • Ensure guest satisfaction and compliance to Fairmont Hotels and Resorts Food & Beverage standards
  • Other projects as assigned by the outlets manager on duty


Exigences
Qualifications:
  • Good knowledge of Window-based programs (word, excel, etc)
  • Comfortable with Microsoft outlook and Internet based software
  • Knowledge of property manager computer system an asset
  • Good food & beverage knowledge
  • Excellent communication skills in both official languages
  • Friendly and courteous and able to work in a high paced environment
  • Knowledge of Ottawa area
 
Physical Aspects of Position (include but are not limited to):        
  • Constant standing and walking throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling
  • Occasional ascending or descending stairs and ramps

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Hôte / Hôtesse chez Fairmont Château Laurier

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