Position: Assistant General Manager (NOC 60030)

Employer: 1783402 Ontario Ltd. o/a St. Louis Bar & Grill

Location: 1800 Sheppard Avenue East, North York, Ontario, Canada

Wages: $37.00/ hour, 40 hours per week

Availability: Day / evening / night / weekends / shift/ flexible/ holidays as per business requirements

Vacancy: 1 full-time permanent position

Language at work: English

Position posted: August 26, 2026

Position applications closed: September 26, 2026

Job Description:

· Ensure the Franchisor's standards for the restaurant are adhered to.

· Ensure health and safety policies are in place and followed.

· Communicate effectively with suppliers and customers.

Staff Management

Recruit, interview, hire, and train new front- and back-of-house employees.
Build weekly shift schedules to balance proper coverage with labour cost goals.
Monitor team performance, deliver coaching, and handle discipline or conflict resolution.

· Ensure effective communication with staff. Conduct regular staff meetings and team-building activities to enhance performance and productivity.

· Manage staff scheduling to ensure proper staffing based on business needs.

Operations and Guest Service

· Maintain the highest level of customer service.

Supervise floor activity during peak operating hours and assist staff when needed.
Greet guests, monitor satisfaction, and address customer complaints appropriately and promptly.
Ensure strict adherence to health, food safety, and sanitation regulations.
Build customer base by engaging with local communities and schools, promoting healthy food options.

Inventory and Finance

Track stock levels, order food, beverages, and supplies, and manage vendor relations.
Monitor operational costs, reduce waste, and track daily or weekly revenues.
Assist with payroll preparation and review profit-and-loss metrics.

Neverland Tea Salon Ltd. Neverland Tea Salon Ltd.

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