Banquet Supervisor cover
Montréal Marriott Château Champlain logo

Banquet Supervisor

Job details

Full time

Food services

Montréal, QC, Canada

Company

Montréal Marriott Château Champlain logo

Montréal Marriott Château Champlain

20 jobs available

About Montréal Marriott Château Champlain

Ouvert pour l’emblématique Expo 67, l’hôtel Marriott Montréal Château Champlain est un véritable symbole de l’héritage et de l’élégance au cœur de la ville. Avec son architecture unique et son emplacement privilégié, l’hôtel combine son riche passé avec des installations modernes pour offrir une expérience inégalée.

Les invités peuvent savourer une gastronomie raffinée au Lloyd, profiter de vues panoramiques sur la ville depuis la terrasse Belvu, assister à des événements exclusifs dans le théâtre Caf’Conc’ et se détendre dans notre gym ultramoderne avec ses superbes vues sur Montréal.

Que ce soit pour un voyage d’affaires, une escapade romantique ou une célébration, nous offrons un service exceptionnel et des souvenirs inoubliables dans un cadre où histoire et innovation se rencontrent.

Job description

<p><img src="https://vidcruiter-paperclip-bucket-production-ca.s3.amazonaws.com/tinymce_assets/assets/000/017/440/original/Marriott_CC.png" alt="" width="270" height="108"></p> <p><span style="font-size: 11pt; color: rgb(0, 0, 0);"><strong>Work place : </strong>1050 Rue De La Gauchetière O, Montréal, QC H3B 4C9</span></p> <p><span style="font-size: 11pt; color: rgb(0, 0, 0);"><strong>Status:</strong> Full time</span></p> <p><span style="font-size: 11pt; color: rgb(0, 0, 0);">Salary : 65 000$ / year</span></p> <p><span style="font-size: 11pt; color: rgb(0, 0, 0);">Acquired in 2018 by Tidan, this hotel is located in the heart of the Montreal metropolis. The Marriott Château Champlain is a 1-minute walk from the metro, accessible by an underground route, adjacent to the Bell Centre and also by 1000 de la Gauchetière. This iconic and emblematic hotel in Montreal was completely renovated in 2021, with 36 floors, 614 rooms, 13 suites, 25 meeting rooms and can accommodate up to 1000 customers. If you are looking for a stylish and modern work environment, join the inspiring team of one of the largest hotels in downtown Montreal.</span></p> <p> </p> <p><span style="font-size: 11pt; color: rgb(0, 0, 0);">Under the responsibility of the banquet manager, here is a brief description of your daily tasks:</span></p> <p><span style="font-size: 11pt; color: rgb(0, 0, 0);"><strong>Duties and Responsibilities:</strong></span></p> <ul> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Manage the planning, organization, management and control of Banquet events;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Ensure complete customer satisfaction by collecting their comments and if necessary, manage customer complaints;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Supervise the service, inspect service areas and ensure compliance with department procedures;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Supervise, train, evaluate and encourage the performance of all its employees;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Plan schedules according to the collective agreement, manage the workforce according to the productivity ratios in place;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Apply the service standards of the Hotel;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Ensure the application of hygiene, sanitation, health and safety standards at work;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Maintain an inventory of equipment and its storage (tables, chairs, easels, etc.);</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Proceed to the requisitions of dishes, alcohol, drinks and all the stock necessary for the proper planning of events;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Monitor and ensure that hotel property and equipment are used and stored safely;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Attend pre-conference meetings;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Act as a reference for on-site staff, particularly regarding invoicing, inventory taking and handling of service equipment;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">All other related tasks.</span></li> </ul> <p><span style="font-size: 11pt; color: rgb(0, 0, 0);"><strong>Required skills:</strong></span></p> <ul> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Knowledge of food and beverage service, including sommelier;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Developed leadership qualities;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Autonomous, very dynamic and motivated;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Developed sense of customer service;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Speed of execution and keen sense of organization;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Work experience in a unionized environment;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Experience with schedule planning;</span></li> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Knowledge of the Micros, CiTy, Synerion system; an advantage;</span></li> </ul> <p><span style="font-size: 11pt; color: rgb(0, 0, 0);"><strong>Training:</strong></span></p> <ul> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Recognized diploma from a tourism and/or hotel school (or equivalent) or equivalent professional experience;</span></li> </ul> <p><span style="font-size: 11pt; color: rgb(0, 0, 0);"><strong>Number of years of experience required:</strong></span></p> <ul> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Minimum experience of one (1) year in a similar position and establishment;</span></li> </ul> <p><span style="font-size: 11pt; color: rgb(0, 0, 0);"><strong>Languages:</strong></span></p> <ul> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Bilingualism (French and English) spoken and written is required in this position, as we serve an international clientele.</span></li> </ul> <p><span style="font-size: 11pt; color: rgb(0, 0, 0);"><strong>Availability:</strong></span></p> <ul> <li style="color: rgb(0, 0, 0);"><span style="font-size: 11pt; color: rgb(0, 0, 0);">Day, evening, and weekends.</span></li> </ul> <p> </p> <p><span style="color: rgb(126, 140, 141);"><em><span style="font-size: 12px;"><strong>Who are we:</strong></span></em></span></p> <p><span style="color: rgb(126, 140, 141);"><em><span style="font-size: 12px;">Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, visit our website: <a style="color: rgb(126, 140, 141);" href="https://www.tidan.com/en/">https://www.tidan.com/en/</a>.</span></em></span></p> <p><span style="color: rgb(126, 140, 141);"><em><span style="font-size: 12px;"><strong>Why join our team:</strong></span></em></span></p> <p><span style="color: rgb(126, 140, 141);"><em><span style="font-size: 12px;">Apart from competitive salaries, we offer benefits, such as group insurance which constitutes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You have personal days and vacations that are planned according to the department and the hotel you join. A bonus is also provided via our referral program and more.</span></em></span></p> <p><span style="color: rgb(126, 140, 141);"><em><span style="font-size: 12px;">We believe in teamwork and are committed to creating a high-performing team whether through training or by strengthening team relationships. We have an admiration for our employees who set themselves professional challenges and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector, there is a place for you.</span></em></span></p>

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