Maitre d'Hôtel sénior (H/F) cover
Hôtel Travelodge Québec logo

Maitre d'Hôtel sénior (H/F)

Job details

Full time

Québec, QC, Canada

Company

Hôtel Travelodge Québec logo

Hôtel Travelodge Québec

5 jobs available

About Hôtel Travelodge Québec

Conçu pour répondre aux besoins des voyageurs d’affaires et de loisirs, l’Hôtel Travelodge Québec offre la combinaison idéale entre le confort, le prix et la facilité d’accès aux différents centres de transport et axes routiers de Québec.

À distance de marche de certaines attractions de la ville, des principales destinations de magasinage et de nombreux restaurants, nous vous proposons le meilleur de Québec à votre porte. Votre séjour à l’hôtel vous permettra de vous détendre facilement grâce à la salle d’exercice, ainsi que les déjeuners de notre restaurant. 

Job description

<p><img src="https://vidcruiter-paperclip-bucket-production-ca.s3.amazonaws.com/tinymce_assets/assets/000/023/574/original/mceclip0.jpg"></p> <p data-pm-slice="1 1 []"><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong>Work Location:</strong> 3125 Boulevard Hochelaga, Québec City, Quebec, G1V 4A8, Canada</span></p> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong>Employment Type:</strong> Full-time</span></p> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong>Salary:</strong> Starting at $60,000 per year</span></p> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">About Travelodge Québec</span></h3> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Located at the gateway to Québec City, Travelodge Québec by Wyndham offers 230 guest rooms and suites, along with 12 conference and banquet rooms, including a 4,500-square-foot ballroom.</span></p> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Whether traveling for leisure or business, Travelodge Québec stands out for its comprehensive range of services and amenities, including spacious complimentary covered parking, event facilities accommodating up to 450 guests, a Bistro Bar, and much more.</span></p> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Our convenient location provides quick and easy access to the region's major road networks, and the hotel is situated near several of Québec City's most popular attractions.</span></p> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Reporting to the General Manager, the <strong>Restaurant and Banquet Director</strong> is responsible for overseeing the overall operations of the restaurant, bar, and banquet services.</span></p> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">You will work closely with the Executive Chef and management team to develop and implement strategies aimed at enhancing food and beverage service quality, maximizing guest satisfaction, and improving operational profitability.</span></p> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Key Responsibilities</span></h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Oversee and coordinate all restaurant, bar, and banquet operations.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Develop and implement food and beverage policies and procedures to maintain high standards of quality, service, and guest satisfaction.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Manage, supervise, and train food and beverage staff, ensuring team members have the necessary skills to deliver an exceptional guest experience.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Prepare and monitor restaurant budgets, ensuring food, beverage, and labor costs remain aligned with financial objectives.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Collaborate with the purchasing department to select suppliers and negotiate competitive pricing while maintaining high product quality standards.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Ensure compliance with food safety, hygiene, and sanitation regulations by overseeing regular inspections and maintaining adherence to applicable standards.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Analyze food and beverage performance, including sales, operating costs, and guest satisfaction, and implement continuous improvement initiatives.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Work closely with other hotel departments, including Rooms Division and Events, to ensure a seamless and high-quality guest experience.</span></p> </li> </ul> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Required Skills and Qualifications</span></h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Strong human resources management skills, including team supervision, employee development, and conflict resolution.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Professional attitude and strong interpersonal skills, including teamwork, autonomy, adaptability, integrity, initiative, and organizational abilities.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Good command of both French and English. Knowledge of additional languages is considered an asset.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Solid understanding of the tourism and hospitality industry and guest expectations.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Knowledge of employment standards, occupational health and safety regulations, and food hygiene and sanitation requirements.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Excellent written and verbal communication skills.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Familiarity with computer systems and software relevant to restaurant and food and beverage operations.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Strong leadership, decision-making, and problem-solving abilities.</span></p> </li> </ul> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Education</span></h3> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"><strong>College Diploma (DEC)</strong> in Tourism, Hospitality Management, or a related field is considered an asset.</span></p> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">What We Offer</span></h3> <ul data-spread="false"> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Employee benefits and preferential rates at Wyndham and Tidan Group hotels.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Complimentary parking.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Free access to the fitness center.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Meals provided during work shifts.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Medical and dental insurance.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Dry-cleaning services.</span></p> </li> <li style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);"> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Five paid sick days.</span></p> </li> </ul> <h3><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Experience Requirements</span></h3> <p><span style="font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">At least 1 to 2 years of experience in restaurant management, banquet operations, or a related field.</span></p> <p><span style="color: rgb(126, 140, 141);"><em><strong>Who are we:</strong></em></span></p> <p><span style="color: rgb(126, 140, 141);"><em>Tidan is a hotel and real estate group that has been in business for 52 years with a portfolio of 12 hotels and more than 65 real estate properties, as well as the largest tennis club across North America. To learn more about Tidan, please visit our website: <a style="color: rgb(126, 140, 141);" href="https://www.tidan.com/en/" target="_new">https://www.tidan.com/en/</a>.</em></span></p> <p><span style="color: rgb(126, 140, 141);"><em><strong>Why join our team:</strong></em></span></p> <p><span style="color: rgb(126, 140, 141);"><em>Apart from competitive salaries, we offer benefits such as group insurance, which includes life insurance, disability insurance, and medical and dental insurance, in addition to vision care. Our employees have 24/7 virtual access to healthcare professionals through the Employee Assistance Program. You also have personal days and vacations that are planned according to the department and the hotel you join. A bonus is also provided via our referral program and more.</em></span></p> <p> </p> <p><span style="color: rgb(126, 140, 141);"><em>We believe in teamwork and are committed to creating a high-performing team, whether through training or by strengthening team relationships. We admire our employees who set themselves professional challenges, and we support them in achieving them. Take the step and join the Tidan team through our many job opportunities, whether in the hotel or real estate sector. There is a place for you.</em></span></p>

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