<p><a><b>Working at Vogue means choosing excellence with style</b></a>.</p>
<p>Located in the heart of the Golden Square Mile, our
hotel embodies contemporary luxury with a unique Montreal touch. Recently
renovated, our establishment combines refinement, personalized service and a
boutique atmosphere. Our team makes the difference. Each member of staff
contributes to creating a five-star customer experience, in a professional,
warm and human working environment.</p>
<p> </p>
<p><b>Why choose the Vogue Hotel?</b></p>
<p>In addition to being part of a prestigious hotel, you
benefit from several interesting advantages:</p>
<ul>
<li>Competitive salary</li>
<li>Comprehensive group insurance program</li>
<li>Retirement savings
plan with employer contribution</li>
<li>Vacation, Social
Leave and Paid Holidays</li>
<li>Uniforms provided</li>
<li>Paid training and
advancement opportunities within Artifact, a growing group</li>
<li>Healthy, safe and
unionized workplace</li>
<li>Inclusive and
collaborative atmosphere</li>
<li>Many more to
discover!</li>
</ul>
<p><b> </b></p>
<p><b>Your role in the team</b></p>
<p>Reporting
to the manager on duty, the front desk agent acts as the first point of contact
with customers. He ensures a warm and professional welcome, while ensuring the
quality of the guest experience at every stage of the stay. This role involves
working closely with the other departments of the hotel. <a></a></p>
<p><b> </b></p>
<p><b>Tasks </b></p>
<ul>
<li>Classify the business transactions carried out
during the day; </li>
<li>Verify and correct transaction records and
update hotel guest invoices; </li>
<li>Balance the accounts and close the cash
registers of the various points of sale and the reception; </li>
<li>Produce and transmit daily income reports and
other administrative reports;</li>
<li>Welcoming guests on arrival, checking booking
details and offering additional services; </li>
<li>
Obtain
payment guarantees;
</li>
<li>Provide information on the establishment,
tourist attractions and activities in the region; </li>
<li>Make complete reservations and respond to
requests for information and changes;</li>
<li>Receive mail or messages intended for
customers and ensure their distribution; </li>
<li>Ensure the safety of customers and their
property; </li>
<li>To process and follow up on customer comments
and complaints;</li>
<li>Check out customers and check their
satisfaction;</li>
<li>Use the communication tools provided and
required by the hotel.</li>
</ul>
Interested?
Apply to this job
