Maître d'hôtel

Join Corner Collection, a prestigious collection of hotels, restaurants, and spas where excellence and passion define every experience. Our iconic establishments—Hôtel Nelligan, recognized as the best urban hotel in Canada by the prestigious Travel & Leisure Best Awards, and Hôtel Place d’Armes, recently awarded a Michelin Key and a Travel & Leisure award—embody our values: community, passion, responsibility, and excellence. Join our team and help create tailor-made moments for our guests.   

We are seeking a passionate Maître d’hôtel  to join our dynamic team. You will play a key role in welcoming and serving guests, ensuring an exceptional experience for each one from the moment they arrive. You will coordinate and supervise the dining room team, guaranteeing smooth and professional service throughout the meal. Your ability to anticipate guests’ needs and quickly resolve issues will maintain high standards. Your talent for recognizing our regular customers, remembering their preferences, and building relationships with hotel guests will create a warm atmosphere and contribute to the success of our establishment. 

WHAT YOU’LL DO 

• Ensure a warm welcome and impeccable service, anticipating and exceeding guests’ expectations, even during peak periods. 
• Integrate, train, and motivate an exceptional team. 
• Create an inclusive and positive environment. 
• Plan schedules and coordinate tasks for the dining room team. 
• Lead pre-service meetings to prepare for the day’s service. 
• Organize dining rooms and coordinate events. 
• Handle special requests and manage unforeseen situations with professionalism. 
• Ensure effective communication between departments and team members. 
• Maintain strict hygiene and safety standards. 
• Manage administrative tasks related to personnel and operations. 
• Always maintain a professional appearance and interact with our guests, ensuring they feel welcomed and valued. 
• Be knowledgeable about the hotel’s offerings and schedules to provide comprehensive information to guests. 

Other tasks may be assigned, and so we’re counting on your flexibility and resourcefulness! 

WHAT’S IN IT FOR YOU 

• A unique opportunity to lead the service teams of one of Montreal’s most renowned establishments, recognized both locally and internationally. 
• A luxurious and upscale environment just steps from a metro station in the heart of Old Montreal. 
• Competitive salary and rewards that recognize excellence and positive behaviors that reflect our purpose and values. 
• Access to a Meal program. 
• An environment where work-life balance is encouraged. 
• An exceptional 50% discount at all Corner Collection locations for you and your loved ones. 
• Many opportunities to progress and reach your full potential – we’re growing, and we want passionate, motivated people to grow with us. 
• Discounts on the STM Opus monthly pass. 
• Access to a group insurance program and group RRSP with employer contribution for full-time Corner team members. 
• Access to a recognition program, festive events, and team-building activities. 

WHAT WE’RE LOOKING FOR 

• You have a deep desire to create unique experiences for our guests and possess strong leadership with relevant experience in a high-end hotel or restaurant. 
• You have the energy, stamina, and availability for this demanding role, with flexible hours including evenings, weekends, and holidays. 
• You are bilingual in French and English for effective communication with an international clientele. 
• You consistently maintain exemplary service standards. 
• You are passionate, friendly, and professional, with a positive attitude and contagious enthusiasm. 
• You embody a culture focused on excellence, accountability, and collaboration. 
• Your natural leadership inspires and positively impacts those around you. 
• You are disciplined and process-oriented, capable of working calmly in all situations. 
• You create a welcoming environment for our guests, colleagues, and the community. 
• You are committed to providing personalized and memorable service that builds guest loyalty.